Instant Confirmation - No Hidden Extras - No "over bookings" !!!
|

Accommodation
All our accommodation is selected with care and consideration for cleanliness, comfort
and convenience. You will find the accommodation is simply furnished and equipped
for normal holiday purposes. Price is only a general indication - for example two
identically priced properties may offer different facilities and be of differing styles.
Storage space is limited and where extra beds are needed, no extra storage space is
provided.
Hand towels are provided so please bring bath and beach towels. Items such as tea
towels, washing up liquid, soap and lavatory paper are not generally provided in self-
catering accommodation. All kitchenettes have a fridge and two or three cooking
rings, rarely full ovens. Sufficient crockery and utensils for preparing snacks and
breakfast are provided but remember that eating out is cheap and convenient. Kettles
and teapots are not often supplied, however you will always find a saucepan for
boiling water if they are not. Our prices are based on full occupancy of hotel rooms
and apartments and in some cases an extra bed or folding divan/ camp bed type is
placed in the living area. Prices include gas, electricity and water. Certain amenities
and services may incur a discretionary charge locally such as car parking, safety
deposit boxes, tv, fridge/mini bar, gymnasium, health club facilities, jacuzzi, sauna,
massage, sunbed hire, children’s clubs, cots, air-conditioning, heating, fan hire and
watersports. Please check your chosen accommodation on arrival which
amenities/services incur a charge.
Bungalows
Some hotels offer accommodation in ‘bungalows’. The term ‘bungalow’ is interpreted
differently in our featured destinations and is used to denote a low-rise building usuall
separate to the main building. These are rarely single units and may be more than
just one storey high.
Single Supplements
Why may single travellers be asked to pay more for their room? If a single person
occupies a double room they will usually be asked to pay extra (a single supplement).
This is because hotels tend to price all their rooms as doubles or family rooms and
they do not reduce the rates if it is occupied by a single person. The costs to the hotel
of providing the room – heating, lighting, cleaning, etc. are the same regardless of
how many people occupy that room. Single rooms are limited in availability and may
be smaller than double or family rooms, but are normally priced on the same basis,
irrespective of design or size. This also applies to self-catering units where, for
example, three people may choose to occupy accommodation priced for four. The
prices we charge reflect the costs of occupancy of the rooms contracted to us by the
hotel.
Availability of Resort & Accommodation Facilities
In some resorts, hotels and apartments it is possible that certain advertised facilities
may not be available or fully operational in the early and late part of the season, due
to the number of participating holidaymakers and weather conditions. Also air-
conditioning and heating, where mentioned may be available only at certain times of
the day or year at the hoteliers discretion and at an additional cost. Such situations
are regrettably beyond our control. TV In most countries especially Egypt, tv’s are
tuned in to the local network. Therefore please be aware that where satellite tv is
listed, they are not necessarily the tv channels available in the UK.
Breakages & Deposits
You will be expected to pay for any damage or breakages caused to your
accommodation or hotel room. This must be paid before you leave the resort.
Property management reserve the right to evict you from the accommodation where
deliberate damage/breakage has been caused. Libra Holidays will not accept any
responsibility for your action in such cases. Some properties charge a deposit on
arrival and this is refundable at the end of your holiday if your accommodation is left in
the condition which you found it.
Swimming Pools
Most hotels and apartments do not employ a lifeguard. Please ensure that children
and non-swimmers are supervised at all times and observe the pool rules at your
accommodation. We do not recommend any diving, however if you wish to dive please
check that the water is deep enough and that the property allows diving. You should
also exercise caution around the pool areas since pool surrounds are often slippery
when wet and you should not enter the pool after drinking alcohol. Please note that
swimming pools may be temporarily withdrawn for maintenance purposes. Hoteliers
and apartment owners may make a discretionary charge for facilities at their
accommodation, e.g. pool and sun loungers.
Maid Service
Overall the standard of cleaning in holiday accommodation is good and frequent. The
frequency of the service may vary between different properties of differing
classifications. Towels and bed linen will be changed once a week. This means that
you will have clean linen on arrival and this will be changed a week later. Remember
that locals get up early and the maids cannot rearrange their schedule, so be
prepared if you turn the maid away your room will not be cleaned that day. Please
also note that maids are not obliged to “wash up”.
Extra Beds
When extra beds are necessary, they will either be camp bed style or sofa beds, they
will very rarely be full size beds. When booking a three or four-bedded room or studio,
you are invariably booking a room/studio with one or two extra beds.
Bathrooms
All bathrooms are basically equipped and not many properties provide shower
curtains or non-slip mats in their baths and showers. Bathroom floors are often tiled,
so you will be using a bath or shower tray which is unfamiliar to you. Please take extra
care to ensure you do not slip.
Insects
Ants, cockroaches and mosquitoes are prevalent in hotter countries and the only way
to eradicate them completely would be for the government of each country to mount a
national campaign which could prove extremely costly. Therefore, insect invasion
remains a problem in all hotels and apartments. Accommodation owners usually try to
control them by judicious use of spray and powders but it is impossible to eliminate
them completely. The presence of food in self catering accommodation will encourage
insects into the actual living areas of the apartments. If you find insects in your
accommodation please notify our local staff or the accommodation management in
order that the area can be fumigated. It is advisable to take insect repellents with you
on holiday in order to avoid mosquito bites.
Water
Water is a precious commodity, we ask you to conserve it.
Hot Water
Most holiday resorts use solar heating which means that on cloudy days or in the
mornings and late evenings, this can result in the water being tepid. Please note, in
high season you should be prepared for a drop in water pressure or a breakdown in
supplies, particularly when everybody is trying to shower at the same time. In some
resorts, hot water may only be supplied to the bathrooms and not the kitchen. You
should also be aware that the plumbing and water heating systems overseas are not
as efficient and sophisticated as those that we are used to in the UK.
Drinking Water
Although water is chlorinated in most destinations, we do not recommend that you
drink it since not all countries treat tap water. We would recommend that you drink
bottled water which is inexpensive and widely available throughout Greece.
Air-Conditioning
Air conditioning is widely available and is payable locally once you arrive in the resort
unless advised otherwise.
All Inclusive
In accordance with your room vacation at 12 noon on the day of departure, the all-
inclusive package will also finish at this time. Some hotels may offer the facility to
extend the all-inclusive but this must be arranged and paid for locally. Times/facilities
available during All-Inclusive terms of stay may vary in certain hotels.
Safety and Local Standards
The safety standards and regulations in operation overseas are those of the country
visited and often regrettably, do not aspire to the same levels as the UK. Therefore,
the general standards of safety, hygiene, fire precaution etc. may be lower than your
expectations. This is a matter for the authorities of that country and the overseas
supplier of the services concerned.
Balconies
If you are travelling with young children, make sure they are not left unsupervised on
balconies. Keep balcony furniture away from the railings so that they are not
encouraged to climb up.
Lifts
Some hotel and apartment lifts do not have internal doors. This means that the inside
of the lift is exposed to the lift shaft. If your hotel or apartment has this type of lift,
make sure that you stand clear of the wall and never allow children to travel inside any
lift without an adult.
Playgrounds and Children's Clubs
Some hotels and apartments in our programme feature playgrounds and other
children’s facilities including children’s clubs. These are not always supervised and it
is advisable that you supervise your children at all times, throughout your holiday
Fire Safety
Please read carefully all fire safety information which is available in your hotel or
apartment. On arrival, always familiarise yourselves with the nearest fire exits to your
room or apartment.
Standards and Safety of Beaches
Our brochure descriptions give a fair indication of the type of beach at the resort and
the availability of any watersports or any other beach related activities. Although many
holiday-makers prefer swimming pools and surrounding terraces to the beach, as a
responsible company we feel it our duty to point out that the EC publishes a report
annually which lists the beaches throughout Europe which do not meet the
Commission’s requirements to cleanliness. Swimming outside of designated beaches
is very dangerous, there can be strong undercurrents where swimming in such areas
has resulted in loss of life. We recommend that you swim off main beaches and should
avoid remote rocky coastlines. Familiarise yourself with the local flag warning systems
and seek local advice on which beaches are the safest. Check to see if the beach has
lifeguards and swim parallel to the shore within your depth. Children should be
supervised at all times and there should be no swimming at night. You should swim
before eating and drinking and not immediately after and you should always beware of
any “zones” for jet skis and power boats and stay well away.
SCUBA DIVERS PLEASE NOTE: IT IS IMPORTANT YOU DO NOT DIVE FOR 24
HOURS BEFORE TRAVELLING BY AIR. THIS MAY INVALIDATE YOUR TRAVEL
INSURANCE IN THE EVENT OF ILLNESS.
Alcohol
Most people like to indulge during holidays. There are times however, when alcohol is
best avoided. Soft drinks such as coca cola & lemonade are widely available, bottled
water is recommended. You should not drink alcohol before swimming and it should
be avoided during sunbathing, since it causes dehydration. Never drink if hiring a car,
as drink-driving laws exist in most countries. Drunken behaviour in accommodation
and on board aircraft can result in you being asked to leave the accommodation or
the aircraft accordingly. In such cases, our contract with you will cease and we will
have no further responsibility for you.
Mopeds, Motorbikes and Jet Skis
Be warned, mopeds are a major source of injury (and even death), especially when in
the hands of inexperienced riders. Any insurance cover available when you hire,
which is unlikely, would not be adequate in either of these events. Although mopeds
and motorbikes look like fun, we strongly recommend you do not indulge. Pushbikes
are a healthy option but be careful of motorised vehicles which ALWAYS have priority.
Due to our own experiences in dealing with injured guests who have hired jet skis over
recent years, we have been made increasingly aware of their possible dangers. We
do not want to spoil your fun, but would like to highlight the potential hazards involved
in hiring jet skis which in the past has resulted in serious injury.
Pregnancy Note
Airline regulations state that women over 28 weeks or more into pregnancy, at the
time of return travel, must have a medical certificate of fitness before travel. Normally
after 32 weeks, permission to travel is refused.
Roads and Torches
Roads overseas and in holiday resorts in general are unlit at night. We recommend
that you take a torch out with you to help light your way at night. You should also take
a comfortable, flat pair of shoes with you as you are likely to be walking on loose
gravel and unmade roads, particularly if you are sightseeing.
Noise
Our experience has shown that if you are used to living in a quiet area, you are likely
to find a resort described as “quiet” in this brochure, subject to a higher level of noise
than you might expect. Local people will often start work as early as 6.30am.
Motorbikes are very common and they can be heard all night. Many locals keep
animals such as sheep, goats, dogs, chickens, cockerels and camels and it is not
unusual to hear barking throughout the night and crowing in the early morning. In
general, holiday makers like to stay up late and make use of all the night-time
facilities. Entertainment in all resorts can be open-air and can go on until 2 3am.
Please remember that life goes on even in the quietest resorts. If you are concerned
about noise levels, it is important to read the description of the accommodation in
resorts carefully. In addition in Muslim countries there is a call to prayer five times a
per day including calls at dusk and dawn.
Tourist Development
Tourism is a rapidly expanding industry and this has resulted in many new
accommodations being built, as well as new holiday villages, roads and plumbing and
sewer systems. This is in response to demands by the influx of tourists and there are
still new buildings and roads being constructed in most popular resorts.
Building Works
Since holiday resorts are constantly being developed and expanded, there may be
building or construction work in the vicinity of your chosen accommodation or in the
resort in general. The work may start early in the day as is the local practice, and it
can occur during any time throughout the season. It is impossible to foresee the
extent of such activity and we regret we cannot always issue information on these
ever-changing local conditions. Whenever we are made aware of such work and if, in
our opinion it is likely to affect your direct enjoyment of the holiday, we will endeavour
to notify you as soon as possible. We ask you to bear in mind that as tour operators,
we have no control over such work and should this happen close to you, please do
not let it spoil your holiday.
Tipping
Tipping is standard practice and expected. Keep plenty of small change/notes for
tipping purposes. The general rule is to tip little and often. You will be expected to tip
porters, waiters, pool attendants, barmen, boat crew, coach drivers, taxi drivers and in
general anyone who offers you any type of service or assistance.
Personal Safety
Please take care of all your personal property and valuables at all times. Wherever
possible, you should make use of any safety deposit boxes that are available in your
accommodation. Always remember to lock your door and close your windows at night
and when you go out during the day in the same way that you would at home. Be
careful when walking around holiday resorts, since given the opportunity, pickpockets
throughout the world are keen to help themselves to your handbags, cameras etc.
Meals
Bed and Breakfast is usually continental unless otherwise stated. Half Board is usually
breakfast and evening meal and can be either buffet or waiter service at the discretion
of the management. Guests staying on half board, full board or All Inclusive basis
have their meals in the main hotel restaurant unless otherwise advised on arrival.
Please bear in mind that guests with special dietary needs (for example, vegetarians,
vegans and different cultures) may not find the same variety or options available that
they are accustomed to. Although several higher standard hotels will offer an
alternative menu, please do not expect too much. Your board ceases when you
vacate your accommodation at 12 noon on your departure day.
Dress Code
Most 3, 4 and 5-star hotels enforce a minimum dress code for dining in the
restaurants in the evenings. In effect, this means no jeans, no shorts, no trainers and
no swimwear for both men and women. This is only a guideline and requirements may
vary between hotels, therefore it is advisable to check on arrival at your chosen hotel.
SunHotelsDirect
We know Hotels Better !